Physicians Reach Out

Physicians Reach Out (PRO) offers health care to people in need. PRO links patients to a local network of doctors, specialists, dentists, laboratories and hospitals that donate a wide range of services, such as primary care, surgeries, orthopedic, and even cancer care.

You may be eligible for PRO if you:

Are a current resident of Mecklenburg County

Are uninsured

Are not eligible for or receiving Medicaid, Medicare or other health benefits

Have low income. Your household income must be below these limits:

$25,760 for individuals
$34,840 for a family of 2
$43,920 for a family of 3
$53,000 for a family of 4
$62,080 for a family of 5

How to Apply for Physicians Reach Out

Tricia-Rodney-DDS-treats-a-PRO-patient-at-Smile-Charlotte_cropped

Call us to initiate a basic phone screening at 704-943-9734. Our enrollment is limited and new slots open each Monday. We recommend calling early in the week.

Our enrollment team will send you a personal link to the PRO application. We also have paper copies of the application if you cannot complete the application online.

Please carefully complete the PRO application and provide all required documents. If you have any questions about the application, please ask your enrollment coordinator. We are here to help you!

There is a $45 enrollment fee per adult applicant that you will pay when you submit your application.

For Current PRO Patients

UPDATE YOUR CONTACT INFO

Have you moved or changed your phone number? It is very important that you notify PRO when your contact information changes. To update your phone/email, click here or call PRO ASAP at (704) 248-3729.

RENEWALS

You must renew your PRO enrollment each year. Our renewal team will send you a link via text message to the renewal application two months before the end date on your Notice of Approval. We also have paper copies of the renewal application if you cannot complete the application online. If you have any questions, please call our renewal team at (704) 943-9483.

BILLS

Did you get an unexpected bill for services? Submit a Bill for Review - ENGLISH or SPANISH

Dr. Sailer provides a telemedicine visit to a Clinic patient.

Are you a medical provider who wants to give back?

Check out our page that's just for you.
FOR MEDICAL PROVIDERS

Additional Resources

Dental Health Resources

Oral Health NC

The path towards a brighter and healthier smile starts with foundational knowledge about oral health. This website is an educational resource to provide a better understanding of oral health for all ages and populations. The page includes information for patients and providers alike to learn more about oral hygiene, routine maintenance, treatment plans, and more.

Learn More

Vision & Eye Care Resources

Coming Soon

Please check back soon for vision and eye care resources.